FAQ
Frequently Asked Questions about SECOM's Services and Security Systems
Smart Security
Customer Service
About various administration, such as contracts, payments, or transfer account.
Does the SMART SECURITY system require 100% payment before installation? Can I pay for devices and services after installation is complete?
It is SECOM policy and in any case, if there’re any problems occur, SECOM will be responsible for damages in the process.
How can I edit information on an invoice?
Can I transfer the right to use SECOM service to someone else?
No, we do not allow you to transfer SECOM account ownership. This is because your system is customized as your individual account and we are unable to reset it for someone else. However, you can resell your hardware (with the exception of the control panel) to someone who has an existing SECOM Smart contract.
