คำถามที่พบบ่อย
คำถามที่พบบ่อยเกี่ยวกับบริการรักษาความปลอดภัยของ SECOM
Comprehensive Security
User Guideline
About user guideline, such as account activation flow, application, package inclusion (equipment)
Is an alarm signal a Real-time notification or not?
When a device detects an alarm signal, the system will notify the user via an application and then send signal to SECOM Control Center.
In case of no internet router, can we still use Comprehensive Security?
Only the alarm system can function without an internet router, but CCTV and Automation cannot.
Viewing the VDO with sharpness and clarity.
You can choose a resolution maximum Full HD (1920×1080).
How long can we watch a LIVE view?
Viewing LIVE view via Web Customer & Application is 3 minutes.
