FAQ

No, SECOM Smart Security does not work together with the existing SECOM systems. However, the systems can be installed together in the same site, with separate control and management.

In case of an electricity blackout, the system will function regularly via an emergency battery. Only the camera will not work because it needs electricity to function.

If your internet or WIFI has any problem, the camera will not record the video, and you can not view live, but the alarm system can still send out a signal via a sim card.

Add additional email yourself by go to https://www.secom.co.th/en/login or ask SECOM to proceed it for you for the fees of 2,500 THB per time.

Go to https://www.secom.co.th/en/login, click Login Help and fill in the information step by step.